Experience the Future of Golf at Pigeon Creek Golf Course

How to Book

• Select Your Preferred Hours: Simulator rental is booked by the hour. Choose the number of hours you'd like to book, keeping in mind the time needed to complete your round.
• Timing Guidance: As a general rule, allocate approximately 1 hour per player per 18 holes. For instance, if you're playing 18 holes solo, book 1 hour. If you have a group of 4 players looking to complete 18 holes, reserve 4 hours.
• Time-Based Booking: Unlike traditional tee-time bookings on the golf course, our simulator reservations are based on time. Your reservation is for a specific time duration, not a fixed number of holes. Be aware that when your booked time is up, your session will end, even if you're in the middle of a round.
• Booking Buffer: Please note that all bookings require a 5 minute buffer time to ensure proper cleaning and a smooth transition between groups. For example, if you book for 2 hours starting at 11:00 AM, we may request that you conclude at 12:55 PM to prepare the space for the next guests.
• Arrival Time: We kindly request that you arrive 10 minutes prior to the start of your simulator booking time.

Booking Tips

Policies and Procedures

• Due to high demand and usage at Pigeon Creek, no-shows and cancellations less than 24 hours before your appointment will incur a full-price charge. We kindly ask that you reschedule or cancel at least 1 day before the start of your appointment to avoid a cancellation fee.

• If you need to cancel or reschedule you may do so by calling us at 616-875-4300

• If you are late to your booking time, you will still be permitted to utilize the simulator but you will forfeit any lost time.

• Appropriate golfing attire and footwear are required while using the simulator. The use of shoes with cleats/spikes is strictly prohibited. Please wear clean sneakers to prevent damage to the simulator room flooring.
• If you bring your own clubs, ensure that club faces are clean before play.
• Golf balls are provided. However, if you use your own balls, they must be NEW with no markers or printed logos on them.

• Equipment Responsibility: Users are responsible for all equipment and technology within the simulator room. To ensure safety, please refrain from swinging clubs outside of the simulator.
• Single Person Hitting: Only one person is permitted in the hitting area at a time. It is mandatory for everyone to maintain a safe distance and keep vigilant while another person is golfing.
• Awareness and Caution: Please be mindful that swinging golf clubs near others can pose significant risks. Prior to swinging a club, check your surroundings to ensure no one or obstacles are in your swing path.
• Back-swing and Follow-through: Keep constant awareness of your back-swing and follow-through to prevent accidental contact with objects or individuals.
• Targeted Shots: All shots must be directed towards the hitting screen for safety reasons.
• Practice Swings: If you wish to take practice swings, ensure that they occur within the designated hitting area on the mat.
• Positioning Awareness: Maintain alertness regarding your position and movements to avoid encroaching on another person's swing path.
• Prompt Reporting: In the event of any accidents, please report them immediately to our staff.
• Guest Responsibility: Users are responsible for the behavior and safety of any guests they bring into the simulator area. Guests are expected to be aware of and adhere to these safety guidelines.

• Children and minors must be accompanied by an adult while using the simulator. Parents or guardians are responsible for their children's actions and safety.

• Customers acknowledge that they are under video surveillance. Tampering with the camera system or damaging equipment by not following guidelines will result in financial compensation to Pigeon Creek Golf Course.
• Customers acknowledge that photography and/or video may be recorded and used for promotional purposes without compensation.